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AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK UPDATE
AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK PASSWORD
AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK WINDOWS

If it does not, and you complete the process, I'll almost bet my bottom dollar that there is cache corruption in the browser you had tried to use previously, and the solution to that is doing a complete purge of browser cache for that browser.Īlso, since it sounds like you're using one of the more recent versions of Outlook, unless there is some reason to have less secure apps enabled otherwise, disable it.Īddendum: Since a picture is worth a thousand words, here's a screenshot for my Google Account where I'm using several different email clients for testing.

AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK WINDOWS

A "cheater's version" of this is to temporarily change your default web browser under Windows Settings, and see if the same "stall" happens when the OAUTH dialog appears under that web browser. In instances like this, where there is weird behavior in a web browser (and, yes, that Google dialog is a browser dialog), I strongly suggest clearing browser cache, for all time, as an initial step. You may want to try again.It wasn't clear to me what the sticking point was with that pop-up OAUTH dialog. Please refer to this article for relevant information: Error: "Unable to send email via Outlook: Sorry, something went wrong. Note: This information is related to a process in another article.

Disable " Use secure connection (TLS/SSL)".

Make sure " Allow less secure apps" is set to ON.

AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK PASSWORD

Go back to the email settings in Sage and copy and paste the app password you just created into the Password field in the SMTP settings, then click Save.

This will create a password where you can copy and paste into a Notepad document

Under "Select App" choose the option for "Other" and name it 'Sage100Con', then click "Generate".

Under "Signing in to Google" select "App Passwords" (if this isn't an option, you may need to access Security to allow "Less secure apps").

In the menu on the side click "Security".

Click the Google Profile icon in the top right and click "Manage your Google Account".

Log into Google Admin and allow users to set up their own less secure apps.

In the email settings in Sage 100 Contractor, for the Alternate SMTP settings, paste this app password in instead of your normal email password, then make sure Send email using this alternate SMTP connection: is the selected method.

Sign out of your Office 365 account and close all MS Office applications (Outlook, Word, Excel, Teams), then sign back into your Office 365 account (do not skip this step).

Open Notepad on your computer and paste the password there.

A password will be created automatically and next to the password, click the little copy icon to copy it.

For the name, type Sage100Con and click Next.In the dropdown, select App Password, and click Add (if the App Password option is not available you will need to enable and enforce Multi-Factor Authentication for the user's email account in the Office 365 Admin Center).If you cannot located this, use this link to navigate directly.

AUTHENTICATION ERROR ADDING GMAIL TO OUTLOOK UPDATE

In the Overview screen, in the panel for Security info, click Update Info.Once you are in your email, go to the upper right and click on your avatar (initials, picture, or other image) and click on My account.Sign in with your email address and email password (may be the same as your computer/network password).

To create an application password for you Office365 email account: You can setup a method in the same screen used in the steps below. This is done by having your administrator turn on multi-factor (or two-factor) authentication for your account. Phone, Microsoft Authenticator) in order to use this process.

Important: You must have an authentication method set up for your Office 365 account (i.e. You may be able to resolve this issue by creating a special application password in Office365 or G Suite to use with Sage 100 Contractorĭisclaimer: The following is a process is for a third-party application and is not covered under the scope of Sage Support The new user email account password, not the APP password, must be entered in the menu 5-2-4 Payroll Checks or ACH> Options > Direct Deposit Email Setting or ACH Email Setting > Send email using this alternate SMTP connection Password field.

To resolve this error, your IT staff will need to convert the Shared email account to a User email account with a new user email account password. IMPORTANT: If the email account is set up as a Shared account, you may continue to receive this error even though you have initiated the steps noted in the Resolution area of this article. You have selected the Alternate SMTP method for emailing report, direct deposit paystubs, ACH payment receipts and have using your Office 365 account information, but when sending the email you get an authentication error: The SMTP server requires a secure connection or the client was not authenticated" when sending email with the SMTP method and using your Office365 account or G Suite Gmail account